FAQs

ORDERS & PAYMENT

How do I place an order?

Select the piece you would like to purchase, choose your size, and add it to your cart. Follow the checkout process to complete your order.

Can I cancel or modify my order?

If you need to cancel or modify your order, please contact us at info@rigashstudio.com as soon as possible. We will do our best to assist you.

What forms of payment do you accept?

We accept the payment methods available at checkout.

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RIGASH STUDIO

What is RIGASH STUDIO?

RIGASH STUDIO is the evening wear collection of RIGASH, featuring elevated ready-to-wear pieces designed for special occasions and evening dressing.

Are RIGASH STUDIO pieces ready-to-wear?

Yes. RIGASH STUDIO pieces are ready-to-wear and available in the sizes listed on each product page.

Do you offer custom designs or alterations?

RIGASH STUDIO does not currently offer custom designs or bespoke pieces. Our collections are offered as presented on the website.

How do I choose my size?

Please refer to the size guide available on each product page. If you need further assistance choosing your size, please contact us at info@rigashstudio.com .

Will sold-out pieces be restocked?

Restocks are not guaranteed. If a piece is sold out, please contact us or sign up for restock notifications where available.

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SHIPPING & DELIVERY

Where do you ship to?

We ship worldwide.

How long will my order take to arrive?

Ready-to-wear orders are delivered within 1–3 business days. Pre-order pieces will have a specific delivery timeframe stated on the product page.

How much does shipping cost?

Shipping costs vary depending on your destination and will be calculated at checkout.

How can I track my order?

Once your order has been shipped, you will receive a confirmation email with your tracking information.

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EXCHANGES & RETURNS

Can I return or exchange my RIGASH STUDIO piece?

Yes. We accept returns and exchanges within 2–3 days of receiving your order.

What condition does my item need to be in for a return or exchange?

Items must be unworn, unused, and returned in their original condition, with all original tags and packaging attached. Items that show signs of wear, damage, alteration, or use cannot be accepted.

How do I request a return or exchange?

Please contact us at info@rigashstudio.com within 2–3 days of receiving your order to request a return or exchange. Our team will provide you with the necessary instructions.