FAQs

ORDERS & PAYMENT

How do I place an order?

Just click on a product you like and add to cart and follow the easy checkout process.

Can I cancel or modify my order?

You can cancel/modify just kindly send us an email at info@rigash.com and we’ll see how we can assist you.

What forms of payment do you accept?

We offer cash on delivery, credit card on delivery and other installments services: //Visa,Meeza,Valu,Sympl,Tabby,Postpay//

SHIPPING & DELIVERY

When can I expect delivery of my order?

Our orders are shipped within 2-4 days once you place your order. If your order is expected to take longer we will contact you immediately. If you'd like to receive your order before the 4 day mark, kindly email us on info@rigash.com or Dm us on @rigash_ and we will do our best to make it happen.

Where do you ship to?

We ship worldwide.

What shipping carriers do you use?

Orders made through the Rigash website are shipped through a third-party courier service after being dispatched from our studio. The courier will contact you before delivering the order to arrange with you a convenient delivery time.

How much does shipping cost?

Shipping cost varies upon Location.

EXCHANGES & RETURNS

Can I exchange or return my order?

At Rigash, your satisfaction is our top priority. We stand behind the quality of our pieces and want every purchase to be a positive experience.

All orders are thoroughly inspected before they leave our studio. Please note that we do not accept returns unless the item received is defective. If you receive a damaged, faulty, or incorrect item, we sincerely apologize. In such cases, you may request an exchange within 5 days of the purchase date.

To be eligible for an exchange:

Items must be in original condition
Unworn, unwashed, unaltered, and un-ironed
Include all original tags and packaging

To avoid sizing issues and minimize exchanges, we encourage you to visit our studio and try on your preferred pieces before placing your order. You can schedule a visit by emailing us at info@rigash.com or booking an appointment through our contact us page.